Terms of Service

1. Acceptance of Terms

By accessing or using DAU Technologies services, including our mobile application, website, and transportation services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

DAU Technologies provides a technology platform that connects riders with independent driver-partners for transportation services and logistics solutions. We are a technology company that facilitates connections between users — we do not provide transportation services directly.

3. User Accounts

To use our services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Requirements:

• You must be at least 18 years old to create an account
• You must provide a valid phone number and email address
• You may only maintain one active account
• You are responsible for all activity on your account

4. Driver-Partner Terms

Drivers using the DAU Technologies platform are independent contractors, not employees. As a driver-partner, you agree to:

• Maintain a valid driving license and all required permits
• Keep your vehicle in safe operating condition
• Maintain required insurance coverage
• Comply with all applicable local laws and regulations
• Provide professional and courteous service to all riders
• Not discriminate against riders on any basis

5. Payments and Fees

Fares are calculated based on distance, time, and demand at the time of the trip. You agree to pay the fare displayed at the time of booking or as calculated at the end of the trip. DAU Technologies retains a service fee from each transaction.

6. Cancellation Policy

Riders may cancel a trip within 2 minutes of booking without charge. After this period, a cancellation fee may apply. Repeated cancellations may result in account restrictions.

7. Safety and Conduct

All users must comply with our community guidelines and safety standards. Prohibited behaviours include but are not limited to:

• Physical or verbal harassment of any kind
• Operating a vehicle under the influence of alcohol or drugs
• Carrying weapons or illegal substances
• Damaging property belonging to riders or drivers
• Fraudulent activity or misuse of the platform

8. Limitation of Liability

DAU Technologies provides the platform on an "as-is" basis. While we strive to ensure safety and reliability, we are not liable for incidents that occur during trips beyond what is required by Kenyan law. Our total liability shall not exceed the amount of fees paid by you in the preceding 12 months.

9. Intellectual Property

All content, trademarks, and intellectual property on the DAU Technologies platform are owned by DAU Technologies Limited. You may not copy, reproduce, or distribute any content without written permission.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms, fraudulent activity, or behaviour that endangers the safety of the community.

11. Dispute Resolution

Any disputes arising from the use of our services shall be resolved through arbitration in accordance with the laws of Kenya. The seat of arbitration shall be Nairobi.

12. Changes to Terms

We may update these terms from time to time. We will notify users of material changes via email or in-app notification. Continued use of our services after changes constitutes acceptance of the updated terms.

13. Contact

For questions about these Terms of Service, contact us at:

DAU Technologies Limited
Nairobi, Kenya
Email: legal@dautechnologies.co.ke