Frequently Asked Questions

Dau is an all-in-one mobility platform for rides, deliveries, and errands in Nairobi. One app for everything you need to move.

Open the Dau app, enter your pickup and destination, add any stops you need, and tap Request. You'll be matched with the nearest available driver.

Yes! Dau's multi-stop feature lets you add unlimited stops to any trip. Perfect for running errands, making deliveries, or picking up friends along the way.

Select 'Delivery' in the app, enter the pickup and drop-off locations, describe your package, and a driver will pick it up and deliver it for you.

Dau accepts M-Pesa, cash, and card payments. You can set your preferred payment method in the app settings.

Safety is our top priority. All drivers are background-checked and verified. Every trip includes real-time GPS tracking, trip sharing, and 24/7 support.

Download the Dau Driver app, submit your documents (ID, driving license, vehicle details), and once verified, you can start accepting trips and earning.

Fares are based on distance, estimated time, and number of stops. You'll always see an upfront fare estimate before confirming your trip.

You can report any issue directly through the app's trip history, or contact our support team at support@dau.co.ke. We respond within 24 hours.

Dau is currently available in Nairobi. We're expanding to other cities in Kenya soon — stay tuned!